Referrals
Referral Guide
This page explains how Phoenix Access handles referral details so customers know how referral attribution is reviewed.
Referral details can be captured before purchase
Referral context may be attached before checkout, then preserved into confirmation and post-purchase review.
Order review helps preserve attribution
Referral details are checked during order handling so credits can be recorded accurately.
Use the same customer details
Using the same email and contact details makes referral handling much cleaner.
Need clarification?
If a referral needs review after purchase, Support is the fastest route.